Shipping Policy

Updated: 14 July 2025

Shipping Destinations

We deliver across the UK, Europe, and select international regions. For international delivery options, please contact our team.

Dispatch & Processing

  • Orders are processed within 1–2 business days.

  • Orders placed during weekends or holidays will be processed on the next working day.

  • We’ll notify you if any delays occur.

Delivery Options

  • Standard UK Delivery: 3–5 working days

  • Express UK Delivery: 1–2 working days

  • EU Delivery: Typically 5–10 working days

  • International Shipping: Timeframes vary depending on location

Shipping Charges

  • Calculated at checkout based on item weight, dimensions, and destination.

  • Free standard delivery on UK orders over £100.

  • International customers are responsible for any customs duties or local taxes.

Order Tracking

Once your parcel is dispatched, we’ll send a tracking link via email.

Missed or Damaged Deliveries

Please report any missing or damaged shipments within 48 hours of expected delivery. We will coordinate with the courier to find a solution.

Changes to Delivery Address

Changes must be requested before dispatch. Once shipped, address amendments are no longer possible.

Returns

Refer to our Returns & Refunds Policy for complete return and exchange guidelines.

Questions about delivery?
Contact our team: